Last updated: March 7, 2026

By creating an account, accessing, or using BuildLens, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, do not use BuildLens.

1. Eligibility and Accounts

• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must promptly notify us through the Contact page if you suspect unauthorized use of your account.
• You may not create accounts using false identity details or impersonate another person or entity.

2. Service Scope

• BuildLens provides collaboration, discovery, transparency, and communication tools for founders and investors.
• BuildLens is not a broker, investment adviser, lender, escrow agent, or legal representative.
• Any investment, legal, tax, or commercial decision made by users is solely their responsibility.

3. User Content and Conduct

• You retain ownership of content you submit (including profiles, projects, updates, messages, and uploaded files).
• You grant BuildLens a non-exclusive, worldwide, royalty-free license to host, display, process, store, and transmit your content only as needed to operate and improve the service.
• You are solely responsible for the legality, accuracy, and rights clearance of your content.
• You must not post unlawful, deceptive, infringing, defamatory, abusive, malware-containing, or privacy-violating content.
• You must not attempt unauthorized access, scraping abuse, disruption, reverse engineering, or security testing without written permission.

4. Verification, Trust Signals, and Moderation

• Badges, verification statuses, and reputation signals are informational and do not guarantee identity, legitimacy, solvency, or transaction outcome.
• BuildLens may review, restrict, suspend, remove, or moderate content and accounts where policy, safety, legal, or platform integrity concerns exist.
• BuildLens may request supporting documents for compliance, fraud prevention, or identity/business verification purposes.

5. Paid Plans, Billing, and Stripe

• Some features are available only under paid plans.
• Paid subscriptions are processed by Stripe. By subscribing, you also agree to Stripe's terms and privacy practices.
• Unless otherwise stated, subscriptions renew automatically at the end of each billing cycle until canceled.
• You can manage payment methods, invoices, and cancellation from the Stripe Customer Portal accessible in BuildLens billing settings.
• Plan changes, cancellation timing, and effective downgrade dates follow the billing rules shown during checkout and in your Stripe portal.
• Fees are non-refundable except where required by applicable law.
• You are responsible for applicable taxes, duties, and regulatory charges.

6. Platform Availability and Changes

• We may update, improve, limit, or discontinue any feature at any time to maintain security, performance, or legal compliance.
• We do not guarantee uninterrupted, error-free, or fully secure operation at all times.

7. Intellectual Property

• BuildLens branding, design, software, and service materials are owned by BuildLens or its licensors and are protected by intellectual property laws.
• Except as expressly allowed by law or these Terms, you may not copy, modify, distribute, sell, sublicense, or create derivative works from BuildLens materials.

8. Disclaimers

• The service is provided on an "as is" and "as available" basis.
• To the maximum extent permitted by law, BuildLens disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
• BuildLens does not warrant the completeness, reliability, or outcomes of user-generated information or third-party interactions.

9. Limitation of Liability

• To the maximum extent permitted by law, BuildLens and its affiliates are not liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages.
• To the maximum extent permitted by law, total aggregate liability arising from or related to the service will not exceed the greater of: (a) amounts paid by you to BuildLens in the 12 months before the event giving rise to liability, or (b) GBP 100.
• Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless BuildLens, its directors, employees, and affiliates from claims, losses, liabilities, and costs arising from your use of the service, your content, or your violation of these Terms or applicable law.

11. Suspension and Termination

• You may stop using BuildLens at any time.
• We may suspend or terminate access where reasonably required for safety, abuse prevention, legal compliance, billing non-payment, or material breach of these Terms.
• Upon termination, rights granted to you under these Terms end immediately, while clauses that by nature should survive will continue to apply.

12. Governing Law and Disputes

• These Terms are governed by the laws of England and Wales, except where mandatory local consumer law applies.
• You agree to attempt good-faith resolution by contacting us first via the Contact page before initiating formal proceedings.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date will indicate the latest revision date. Continued use of BuildLens after changes become effective means you accept the updated Terms.

14. Contact

For legal notices, compliance requests, or questions about these Terms, use the Contact page.